An individual will need both a Senior-Anywhere (Citrix) user account and an Ascendance user account to enable LDAP Authentication. The setup process essentially associates the two accounts, so that the individual can access both Senior-Anywhere (Citrix) and Ascendance with a single set of credentials.
For more information about creating accounts, see How To Create a New User Account (Admin) and the Ascendance System Administration user guide.
Linking Accounts:
Log into Ascendance System Administration. Navigate to File > User Maintenance. You can choose to create a new user, or edit an existing user if you want to enable Cloud Authentication for someone who already has a user account in Ascendance.
On the Create or Edit User screen, enter a User Name (only seen within Ascendance applications) and a Domain/Alt. ID. The Domain/Alt. ID field should be set to the individual's Citrix ID.
Check the box in the Authentication section of the screen to 'Allow LDAP login for this user'.
The system will then associate the Citrix user with the Ascendance user name. The system automatically fills in the Password fields, which are not editable on this screen.
Now the individual's Ascendance account and Citrix account are linked. The user should now use his or her Citrix credentials to log into https://www.Senior-Anywhere.com, Ascendance applications, and My BackPack.
Save your changes.
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Tip: Once Cloud Authentication is enabled, users should sign into Senior-Anywhere, Ascendance applications, and My BackPack using their Senior-Anywhere user name and password. |
Cloud Services User Guide (for End User)
Cloud Services User Guide (for Sys Admin)
Toll-Free: 888-480-0102, option 1
Email: support@senior-systems.com