System Administrator User Guide

Working In Your Hosted Environment offers guidelines for basic tasks, such as logging into Ascendance applications in your new hosted environment, using your landing page, and working within Ascendance applications.

Cloud Profile Management Tool explains how to manage your personal information and control several system settings, including Single Sign-On.

How To Save Files explains the drive mapping system for saving files from Ascendance applications. It is important to understand how to save your data, particularly for those users who have used Ascendance applications before but are new to the hosted environment.

How To Set Up Senior Access To Local Drive(s) shows you how to give Ascendance applications access to save files on your local drive(s).

How To Reset Your Password shows you how to change your Citrix password. You can change your password at any time, but you will be required to change it at least every 90 days.

How To Print explains the basic printing process from within your Ascendance applications.

Paperless Printing Solution explains how to use the Print2PDF tool (automatically available for all your hosted Ascendance applications) to create PDF printouts quickly and easily.

How To Use Citrix At Home tells you what you need to do to use your https://www.Senior-Anywhere.com site from home.

Setting Up Citrix gives detailed instructions for installing the required Citrix software on either a PC or Mac.

Windows 7: Special Instructions explains a known issue that SOME Windows 7 users may experience, and offers several troubleshooting options.

Google Chrome: Special Instructions explains a known issue that SOME Chrome browser users may experience, and offers several troubleshooting options.

How To Set Up iPad Access explains how to access the Senior Systems hosted environment on your iPad.

Cloud Admin Tool shows you how to use the Cloud Admin tool to perform basic system administrator functions. Additional articles explain how to create a new user account, how to reset user passwords, how to export a user list, and the three different Cloud User Roles and what each role means.

Setting Up Hosted Services outlines the basic steps of moving into the Senior Systems hosted environment.

Technical Requirements explains connection details and supported platforms and browsers.

Senior Systems Cloud Authentication explains how your users will access the hosted environment via LDAP Senior-Anywhere authentication.

Moving to Hosted Services explains changes that schools already using Ascendance applications, but new to the Senior Systems hosted environment, should be aware of.

How To Use Data Tool shows you how to move files into your new hosted environment, for schools new to the Senior Systems hosted environment but that already use Ascendance applications.