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User Guide

In this section...

Working In Your Cloud Environment

Cloud Profile Management Tool

How To Save Files

Export File Paths

How To Set Up Senior Access To Local Drive(s)

How To Reset Your Password

How To Print

Best Practices for Print, Import & Export

Paperless Printing Solution

How To Use Citrix At Home

How To Set Up iPad Access

iPad Tips

How To Set Up Android Tablet Access

Special Instructions: Google Chrome

Special Instructions: Windows 7

Special Instructions: Mapped Drives (Mac)

Special Instructions: Email Links

Setting Up Citrix

Installing Citrix For Windows

Installing Citrix For Mac

 

Working In Your Cloud Environment offers guidelines for basic tasks, such as logging into Ascendance applications in the Cloud, using your landing page, and working within Ascendance applications.

 

Cloud Profile Management Tool explains how to manage your personal information and control several system settings, including Single Sign-On.

 

How To Save Files explains the drive mapping system for saving files from Ascendance applications. It is important to understand how to save your data, particularly for those users who have used Ascendance applications before but are new to the hosted environment.

 

How To Set Up Senior Access To Local Drive(s) shows you how to give Ascendance applications access to save files on your local drive(s).

 

How To Reset Your Password shows you how to change your Citrix password. You can change your password at any time, but you will be required to change it at least every 90 days.

 

How To Print explains the basic printing process from within your Ascendance applications.

 

Paperless Printing Solution explains how to use the Print2PDF tool (automatically available for all your Cloud Ascendance applications) to create PDF printouts quickly and easily.

 

How To Use Citrix At Home tells you what you need to do to use your https://www.Senior-Anywhere.com site from home.

 

Setting Up Citrix gives detailed instructions for installing the required Citrix software on either a PC or Mac.

 

Windows 7: Special Instructions explains a known issue that SOME Windows 7 users may experience, and offers several troubleshooting options.

 

Google Chrome: Special Instructions explains a known issue that SOME Chrome browser users may experience, and offers several troubleshooting options.

 

How To Set Up iPad Access explains how to access the Senior Systems Cloud on your iPad.

 

You can also open and/or save a copy of the Cloud Services Guide (for End User) for yourself.

 


Downloads

Cloud Services User Guide (for End User)

Cloud Services User Guide (for Sys Admin)

 

Senior Systems Product Support

Toll-Free: 888-480-0102, option 1

Email: support@senior-systems.com

https://www.Senior-Systems.com